Global Advanced Research Journal of Management and Business Studies (ISSN: 2315-5086) March 2018 Vol. 8(2), pp 025-028

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Original Research Articles

Influence of Management Support on Organizational Commitment and Service Quality

Nasser Habtoor

Faculty of Business Administration, University of Aden, Aden-Republic of Yemen

Email: habtoornasser@yahoo.com

Accepted 05 June 2018

Abstract 

This study examines the influence of Management support on organizational commitment and service quality. Data were gathered from one hotel at Shah Alam, Selangor, Malaysia. This study has found a significant relationship between Management support, organizational commitment and service quality. The paper contributes to the existing pool of knowledge in providing empirical evidence about the role of management support to the implementation of organizational commitment and service quality in the context of hotel in Malaysia, a Southeast Asia country.

Keywords: Management support, organizational commitment and service quality